Privacy Policy

Privacy Policy for Mercedes EQ Electric Vehicle Repair

Introduction

Welcome to http://mercedes-eq-electric-vehicle-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing user data.

Processing Activities

Your interactions with us may involve various data processing activities, such as:

  • Account Management: When you create an account on our platform, we collect and store your account information, including your name, contact details, and login credentials.
  • Transactions: We process payment information if you make purchases or subscriptions through our services. This includes credit/debit card details and billing addresses.
  • Communication: If you choose to receive updates, newsletters, or marketing materials from us, we’ll process your communication preferences.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes your name, email address, user ID, and password (hashed and encrypted).
  • Payment Details: We store payment information securely for easy transactions, including cardholder name, card number, expiration dates, and CVV codes.
  • Financial Data: For billing and accounting purposes, we may collect financial information such as bank account numbers (partially masked) or transaction history.
  • Purchase History: We record your purchase decisions, order details, and product preferences to personalize our services.
  • Mobile Device Identifiers: We may access unique device identifiers, IP addresses, and mobile phone numbers for technical support and analytics.
  • Location Data: With your consent, we can collect your location data to provide personalized content or services.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve; these may include personal contact details.
  • Social Media Information: If you choose to log in through social media accounts, we’ll access your public profile information.
  • Product Preferences: Details about the products you view, search for, or purchase assist us in tailoring recommendations.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionality, such as allowing secure login.
  • Preference Cookies: They remember your privacy preferences, language settings, and display choices.
  • Analytics Cookies: Used to understand how our website is used, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained as long as necessary for the purpose it was collected or as required by law.
  • Once the data’s purpose has been fulfilled, we delete or anonymize it to protect your privacy.

Security Measures

Mercedes EQ Electric Vehicle Repair takes significant measures to safeguard your information:

  • We implement encryption for secure data transmission and storage.
  • Our third-party processing partners adhere to strict security standards.
  • Regular security audits and assessments ensure the integrity of our systems.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years old. If you believe we have collected such information, please contact us, and we will take immediate action to rectify it.

Your Data Rights (Depending on Location)

Your privacy is important to us, and we respect your rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its associated details.
  • Rectification: If your information is inaccurate or incomplete, you have the right to request correction.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data.
  • Restriction: You can ask for restrictions on the processing of your data under specific circumstances.
  • Data Portability: We provide the ability to transfer your data to another controller in a structured, commonly used format.
  • Objection and Non-Discrimination: You have the right to object to certain uses of your data and to be free from discrimination based on your exercise of these rights.

To exercise any of these rights, please reach out to our privacy team via the contact information provided below.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this page regularly for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Mail: Mercedes EQ Electric Vehicle Repair, Privacy Team, [Address]

Thank you for choosing Mercedes EQ Electric Vehicle Repair. We are committed to protecting your data and ensuring a transparent and secure online experience.